Is the License a Subscription Model?
- Cognillo Content Admin
- Kristine Hosmillo
- Chris Ang
Question
NOTE: This article applies to both Genta Automation and the SharePoint Essentials Toolkit Enterprise Suite products.
Is the license fee a one-time cost (perpetual) or an annual cost?
Answer
The license is an annual subscription.
It is to be paid every 12 months from date of order, in order to continue using the product, the license must be renewed.
If the license is not renewed, the product will no longer function and will be disabled.
Genta Automation customers that renew the license will receive additional Work Units as per their subscription. See product page for details on the number of Work Units included.
Customers that are using the Community Edition of Genta Automation must contact us to extend the license at the end of the 12-month subscription. This will also replenish the Work Units that come with that license.
Software Support and Maintenance is included in paid licenses, as well as 3 x 1hr training sessions and all Major and Minor software updates.
You will need to contact us (reply to reminder emails, or call sales at 1-917-633-5998 or email quotes@cognillo.com) to advise us you are renewing the license.