Question

What are Work Units? and how are they applied?

Answer

A Work Unit (also called Credits) is a measure of ‘work’ performed by the Aura Digital Worker bot.

Work Unit credits are applied (allocated) to your license on the date of purchase (or date of download for Community Edition). Additional Work Units can be purchased at any time to increase work allowances for the Aura Digital Worker Bots and Drones.

Community Edition - This Edition comes with work units (see product page for amount provided). If you need more work units for Community Edition, you can contact us at https://cognillo.com/support to request additional work units. You may

Professional & Enterprise Editions - These are paid Production licenses and have an annual subscription cost. These licenses also include work units, (see product page for details).
You may purchase additional work units anytime by contacting us here.

How are Work Units deducted?

• 1 Work Unit is used for every UI (User Interface) screen that needs detection.

  • Example: Entering values into a screen with 1 or more textboxes and buttons uses 1 Work Unit credit by default.

  • Depending on changes in the screen, this value may increase from 1 Work Unit to 2 or more.

• 1 or more Work Units are used for every file that is extracted from.

  • If a command is used to explicitly extract from a file, such as a PDF or image, then Work Unit credits are used.

  • Example: Extracting content and values from a image or PDF file will use at least 1 credit. If the image or PDF file has many pages or the automation uses a command to auto-generate field values, additional Work Units are applied (on average +3 to +5 Work Units per PDF).

• 1 Work Unit is used for every Web Page that is extracted from.

  • If a command is used to explicitly extract from a website page, then additional Work Unit credits are used.

  • Example: Extracting text and table data from a web page will use additional Work Unit credits.
    ”Extract from $website” command would extract all contents from a website form into auto generated variable key-value pairs, this also includes tabular data, which are auto converted into datatables (see below).

• 1 or more Work Units are used for every Datatable that is extracted from.

  • If a command is used to explicitly extract from a datatable in a web or non-web application, then 1+ Work Unit credits are used.

  • Example: Extracting table data from a User Interface will use 1 Work Unit credits.
    ”Get datatables” command would extract all tabular tables on the screen (or image or pdf file provided) automatically into datatables.

How can we reduce Work Unit credits used?

• You can significantly reduce the number of Work Unit credits used by purchasing the Professional or Enterprise versions of the Aura Digital Workforce product, and configuring to use an on-premises deployment, or a customer hosted cloud deployment.

  • Once you have deployed the Aura Digital Workforce bots on-premises or to your cloud environment (such as Azure tenant), you need to configure the Aura Digital Worker settings to point to your on-premises or cloud hosted server(s).

  • Typically, this will reduce the number of Work Unit credits used by about 30-50% to give you more usage out of your Aura Digital Workers.
    

Related Articles

• Page:
  What Usage Information is shared when using Community Edition?
• Page:
  Is our data private? Do you share PII (Personally Identifiable Information) with outside parties?
• Page:
  What are the Community Edition limitations?
• Page:
  What are Work Units?
• Page:
  What is No of Users (who will use this product)?