{"xsrfToken":"d28404b8-1dc7-4dda-b911-282a130fdba2_2fc9a1bed53cdabf4f0a8ce552b01929ea73ea62_lout","branding":{"id":"5","key":"proc","name":"Procurement","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cc2369","headerLinkHoverBGColor":"#cc2369","headerBadgeColor":"#cc2369"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/de493345-bbe0-498a-af3a-3004ca0da179/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMDZlN2I2Mi00M2U2LTRhOTEtYTEwMi0wN2JkNGNkNTdlZDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlNDkzMzQ1LWJiZTAtNDk4YS1hZjNhLTMwMDRjYTBkYTE3OSI6WyJyZWFkIl19LCJleHAiOjE2ODU2MjEyMzYsIm5iZiI6MTY4NTYyMDYzNn0.a6wiQDKUXpunbwjslFb9wJdXwhtEI6kntY27wdoZR2I&client=f06e7b62-43e6-4a91-a102-07bd4cd57ed1&mode=fit","logoId":"de493345-bbe0-498a-af3a-3004ca0da179","isLogoAvailable":true,"helpCenterTitle":"Knowledge Center","sharedPortalName":"Cognillo Global Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Knowledge Center","sharedPortalName":"Cognillo Global Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004fcd","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/efd18563-c937-429f-8741-8a569bab60b5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMDZlN2I2Mi00M2U2LTRhOTEtYTEwMi0wN2JkNGNkNTdlZDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVmZDE4NTYzLWM5MzctNDI5Zi04NzQxLThhNTY5YmFiNjBiNSI6WyJyZWFkIl19LCJleHAiOjE2ODU2MjEyMzYsIm5iZiI6MTY4NTYyMDYzNn0.Y-dmkitcv2t23L0HcFJEvTevVVeOJfQ7DGoizHajcjQ&client=f06e7b62-43e6-4a91-a102-07bd4cd57ed1&height=300&mode=fit","bannerMediaApiFileId":"efd18563-c937-429f-8741-8a569bab60b5","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"proc","projectId":10011,"serviceDeskId":5,"name":"Procurement","description":"<p>Questions? Quotes, Invoices and POs can be requested and submitted here.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"44","name":"Invoice Needed","descriptionHtml":"<p>Call Sales at 1-917-633-5998 or email <a href=\"mailto:invoices@cognillo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">invoices@cognillo.com</a> <br class=\"atl-forced-newline\"> <a href=\"https://www.cognillo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Cognillo.com</a> | <a href=\"https://cognillo.atlassian.net/servicedesk/customer/portal/4/topic/c588bebf-3f7b-459c-8398-5ee994272a32\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">License FAQs</a></p>","callToAction":"Invoice Needed","introHtml":"<p>Choose this if you are ready to order and need an invoice or need a copy of an existing invoice.</p>","icon":10492,"iconUrl":"https://cognillo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[6],"key":""},{"id":"39","name":"Other","descriptionHtml":"<p>Call Sales at 1-917-633-5998</p>","callToAction":"Other","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://cognillo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[6],"key":""},{"id":"45","name":"Purchase Orders","descriptionHtml":"<p>Call Sales at 1-917-633-5998 or email <a href=\"mailto:purchaseorders@cognillo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">purchaseorders@cognillo.com</a> <br class=\"atl-forced-newline\"> <a href=\"https://www.cognillo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Cognillo.com</a> | <a href=\"https://cognillo.atlassian.net/servicedesk/customer/portal/4/topic/c588bebf-3f7b-459c-8398-5ee994272a32\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">License FAQs</a></p>","callToAction":"Purchase Orders","introHtml":"<p>Use this option to submit a Purchase Order to us.</p>","icon":10483,"iconUrl":"https://cognillo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[6],"key":""},{"id":"37","name":"Quotation Needed","descriptionHtml":"<p>Call Sales at 1-917-633-5998 or email <a href=\"mailto:quotes@cognillo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">quotes@cognillo.com</a> <br class=\"atl-forced-newline\"> <a href=\"https://www.cognillo.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Cognillo.com</a> | <a href=\"https://cognillo.atlassian.net/servicedesk/customer/portal/4/topic/c588bebf-3f7b-459c-8398-5ee994272a32\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">License FAQs</a></p>","callToAction":"Quotation Needed","introHtml":"<p>Choose this if you need a quote for one or more of our products or services.</p>","icon":10484,"iconUrl":"https://cognillo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[6],"key":""},{"id":"43","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://cognillo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[6],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://cognillo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[37,45,44,39,43]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6b2b306c-152d-3133-a1a2-d37f833ee219","appLinkName":"System Confluence","spaceKey":"PROC","spaceName":"Procurement","isServer":false},"labels":[],"projectKey":"PROC","serviceDeskId":5},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PROC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Cognillo Global Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cognillo.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cognillo","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d28404b8-1dc7-4dda-b911-282a130fdba2_2fc9a1bed53cdabf4f0a8ce552b01929ea73ea62_lout","baseUrl":"https://cognillo.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f06e7b62-43e6-4a91-a102-07bd4cd57ed1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}